On the day you find yourself writing out an SOP and obtaining an SDS for using sodium hydroxide, you realise your Health & Safety life has collided with your Science life and all blended together with your Product Development life. You're a Health & Safety Sciencey Product Developer, that's what you are. Who is currently in her ugg boots and thinking less about SOPs and more about what to make for dinner. Which is a whole post on its own. When, no matter what you cook, someone says 'I don't like that' how do you deal with it? Gagging them isn't legal, I don't think. If it's a marginal thing, can someone please let me know.